Privacy policy
This policy covers a9nt.com and the apps and services of a9nt LLC ("a9nt", "we"). The short version: we don't track you, we never sell your information or use it for advertising, and you can ask us to delete anything we hold.
What we collect and why
- Apps. We collect nothing through our apps. What you create stays on your device or in your own iCloud account.
- Diagnostics. If you share analytics with app developers in your device settings, Apple sends us crash reports and usage statistics that don't identify you.
- Email. When you write to us, we keep your address, your name if you give it, and your message.
- Working with us. If you or your company work with us, we keep your name, business contact details, our correspondence, and the contracts and billing records the work requires.
- Website. No cookies, analytics, or advertising. Our host processes technical data such as IP addresses to serve the site and protect it from abuse.
We use this only to run and support our apps, services, and website, to reply to you, and to meet legal obligations. Where EU or UK law applies, our legal basis is your consent, a contract with you, or our legitimate interest in replying.
Sharing and tracking
The only companies that handle personal information are service providers that host our website and email, distribute our apps, and help us run our work and billing. They, and any company affiliated with a9nt, must protect it at least as well as this policy does. We disclose information to authorities only when the law requires it.
Neither we nor anyone else tracks you across websites or apps, so a Do Not Track signal has nothing to turn off.
Retention
We delete email within two years unless the law requires us to keep it longer. We keep diagnostics only while they help us fix problems, and contracts and billing records as long as tax and accounting law requires.
Your rights
To see, correct, or delete your information, or to withdraw consent, write to hello@a9nt.com. We reply within 30 days. In the EU or UK, you can complain to your data protection authority.
Work for other companies
When we handle data on another company's behalf, we process it under its agreement with us and on its instructions. Its privacy policy covers that data, not this one.
Children
Our apps and website are not directed to children under 13, and we don't knowingly collect their information. If a child has sent us any, we'll delete it on request.
Changes
We post changes here and update the effective date.
Contact
Our email and mailing address are on the support page.